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AI Knowledge Base & FAQs

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How do I connect my 80mm / 58mm Thermal Printer?

GrahBook supports direct ESC/POS thermal printing via USB, Bluetooth, or WebSerial API. Go to Create Invoice page -> click printer icon -> select WebSerial printer or system thermal printer fallback. Ensure raw printing is enabled in your OS printer preferences.

#thermal#printer#escpos#bluetooth#receipt

What keyboard shortcuts are available on the Create Invoice page?

Use F2 to jump directly to Customer Search, F4 to add a line item, Alt+C for Quick Customer Modal, Alt+I for Quick Inventory Modal, and Ctrl+Enter to save the invoice instantly.

#shortcuts#f2#f4#invoice#pos

How does Udhaar (Credit) tracking work?

Every bill created without full payment automatically adds to the customer's Udhaar balance. You can view running ledgers under Statements, send automatic WhatsApp reminders, or click 'Collect Udhaar Now' directly inside the Create Invoice page.

#udhaar#credit#ledger#whatsapp#due

Can I collect previous Udhaar and current bill payment together?

Yes! When selecting a customer with an active balance on the Create Invoice page, click 'Collect Udhaar Now'. It populates the payment field with the sum of today's bill + previous due.

#collect#payment#due#cash

How do I generate GSTR-1 and GSTR-3B Excel/JSON reports?

Navigate to Reports -> GSTR Reports. Select your financial period (Monthly / Quarterly) to export verified GSTR-1 sales spreadsheets or copy GSTR-3B tax totals.

#gst#gstr1#gstr3b#excel#tax

How do I upgrade my subscription plan?

Visit Settings -> Subscription. Select Pro or Business plan and pay securely via PayU UPI, Credit Card, NetBanking, or QR. Your store capabilities update instantly.

#subscription#payu#pro#plan#billing

How do I pair my smartphone camera as a wireless barcode scanner?

On the Create Invoice page, click 'Scan Barcode via Mobile QR'. Scan the displayed QR code using your phone camera (no app install required) to turn your phone into a live 2D barcode scanner.

#barcode#scan#qr#mobile#phone